Frequently asked questions
On this page you can find the most often asked questions. If you do not find answers to your question on this page please contact us via the contact form
here.
Please click the link below for the model you wish to download a new manual for:
- MENSA HEATING - Vireoo manual (EU version) - Click here
- MENSA HEATING - Statio manual (EU version) - Click here
- MENSA HEATING - Imus manual (EU version) - Click here
- MENSA HEATING - Nates manual - Click here
Mensa Heating's products are 100% safe, both to the touch and against water. Mensa Heating provides safe heat just where the body need it.
Mensa Heating has the following approvals and certifications:
- UL Listed - ETL
- cETL approved - approved for Canada
- ETLus approved - approved for USA
- AS/NZS
- RoHS
- REACH
- CE approved
For cleaning the products we recommended to use ordinary glass cleaner on spray. Spray this to a clean cloth, then wipe the product. Please do not spray directly into the heater.
For Nates - Clean with warm water on a clean cloth. Remove sea salt and dirt with fresh water and allow the product to dry completely before storing. Do not use chlorinated water for cleaning. Also avoid using solvents, alcohol, gasoline and other detergents.
Please contact your nearest distributor for nearest retailer, please click
here.
The heat builds up slowly in the body, and you will experience the full pleasure after a few minutes.
Vireoo - Professionel's standby consumption is 0,2 Watt.
All Mensa Heating products are electrically powered. The products are equipped with a specially designed quartz shortwave bulb with a low wattage. If you choose to buy electricity produced by renewable energy, the Mensa Heating product becomes CO2 neutral. This we of course recommend.
The custom-made quartz shortwave bulb is only 0.4 kW / 0,55 kW / 0.7 kW. The lamp does not heat up the air, but forms the first heat when the rays of light hits an object/person. The heat source do not use unnecessary energy to heat the air.
Vireoo - Private, Imus and Statio is a plug & play product.
Vireoo - Professional is built with power in / power out connector. This means that they can be connected in series (up to 5 tables on a 10A fuse).
Statio - With serial connection, is built with power in / power out connector. This means that they can be connected in series (up to 3 tables on a 10A fuse).
Nates - simply plugin the power bank, and push the ON/OFF for 3 sec.
Please contact your nearest distributor for nearest retailer, please click
here.
- - For a private person with Vireoo Private price per hour is:1,04 DKK / $0,19 / €0,14
- - For a private person with Imus price per hour is: 1,04 DKK / $0,19 / €0,14
- - For a professional company with Vireoo Professional price per hour is: 0,39 DKK / $0,07 / €0,05
- - For a professional company with Statio price per hour is: 0,49 DKK / $0,09 / €0,07
The operating costs for a gas heater per hours is:
- - For a professional company with gas heaters price per hour is: 13,74 DKK / $2,57 / €1,84
- - For a private person with with gas heaters price per hour is: 17,46 DKK / $3,21 / €2,30
*All prices are based on Danish rates for private and professional markets.
If you switch from gas heating to one of Mensa Heating's products, the CO2 reduction minimum 80%.
If you currently own a gas heater and want to switch to one of Mensa Heating's products, you can look forward to a saving of around 90% in operating costs. At the same time you spare the environment for a large amount of CO2.
The name Mensa Heating arises from the latin word Mensa, which means 'table' - 'Table Heating'.
- Vireoo is latin for 'I am green'.
- Imus is latin for 'Underneath'
- Statio is latin for 'Standing'
- Nates is latin for 'Buttocks'
If you have further questions, you are more than welcome to contact us
here.
